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Keep the Dust From Settling on Your Corporate Values
If a business leader wants a high performing, consistently profitable organization, then creating an environment where remarkable experiences for customers and employees are the norm has to go on the...
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Fish Out of Water: A Fearless Transition from Lesson Planning to Project...
I’ve always affirmed that my background in education was an experience that will continue to lend itself greatly to the big, bad world of business. I have experience relating, leading, speaking,...
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The Danger Zone: 5 Most Dangerous Things to do in a 1:1 Meeting
One-on-ones can play a critical role in elevating engagement and performance in an organization. But only IF effectively executed as part of an organization’s robust system of management. Whether you...
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Communicating Properly: Parent-to-Child is for Daycare. Adult-to-Adult is for...
I was recently speaking with a client who was venting about a recent interaction he had with one of his team members (someone who reports to him). The gist of the discussion was that this account...
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Uplifting Change
You know the people in your life who just light you up in an amazing way? Whether you are with them face-to-face, on the phone, via skype, texting, or communicating via social media, they just lift...
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Generation “Gap-Trap”
Missing the Opportunity by Focusing on the Myth of Controversy A couple years ago, I visited the LBJ Presidential Library in Austin, Texas. There is an entire room there devoted to the Generation Gap,...
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Level. Set. Strengths.
If you recently applied for and landed a new job, then you know there are a series of pretty standard practices that happen between the time you apply and the job offer; you likely completed an...
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It might not be the job
(or your boss, or your coworker, or the economy) Let’s get right to it. YOU may be the issue. Have you considered that? What do I mean? Have you ever been in a situation where you find yourself...
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Aw Sh*%: Turning Service Failures into Wins
It only takes one ‘aw sh*%’ to offset four ‘good man’s’ I often say that my first business book will be called Everything I Needed to Build a Business I Found at Radio Shack; and, despite their recent...
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A New Year Resolution to Cut The Bullsh**
Research by the University of Scranton concluded that 92% of us making New Year’s resolutions will break them. While a more optimistic Covey study said only 77% of us will fail to follow through....
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